For orders & Information, please call:
800.782.6677
Monday Friday 7:00 am to 5:00 pm MST
ORDERS
See also Terms & Conditions, VARIOUS MINIMUMS APPLY
Please make sure that all purchase orders contain the following:
1. Quantity in dozens only.
2. Item number.
3. Item name.
4. Desired color and color code number.
5. Complete shipping and billing address with street name, number, city, state and zip code.
Cancellations
Orders for non-stocked colors and/or cresting cannot be cancelled once the ware is in production. See Terms and Conditions of Sale, item 9.
Return Policy
No returns will be accepted without prior approval of H.F. Coors China Company. All approved returns must be shipped prepaid freight and have an attached Return Authorization Number. Returns that have been approved must be received no later than 30 days after approval. There will be a minimum 30% restocking charge on all accepted returns. Returns will not be considered after 90 days from the date of the original invoice.
Packaging
All items will be furnished in standard packages. A 5% packaging and handling charge will be added to all UPS or FedEx Ground shipments.
Export Packaging
Where export packing is desired, there will be an additional charge based on the requirements of each order
Breakage/Lost Merchandise
Breakage and lost merchandise claims must be filed with the carrier by the consignee. See Terms and Conditions of Sale, item 2. Original cartons and packing materials must be saved for inspection by carrier.
Custom Decorated, Decaled and Colored Goods
See Terms & Conditions, item 14.
Freight
All prices are F.O.B. Tucson, Arizona and shipped freight collect unless otherwise specified. Carriers will be selected by H.F. Coors China Company unless otherwise specified. Orders will be shipped class 70, unless specified at full value.
Capacities and Dimensions
Liquid capacities are brimful measurements. All capacities and sizes are subject to slight variations because of the process of chinaware manufacturing. Overall dimensions of all items subject to a variance of 1/8" over or under specified dimension due to the process of manufacturing chinaware. Capacity of all items, as listed, are rated measurements, not serving capacities. Sizes and capacities listed are subject to slight variances due to unpreventible manufacturing conditions.
